SALES SERVICES
Sales Department Importance
The sales department is important in generating the revenue of the business, but it must also be responsible for creating the systems to promote cross sales. It is important to take into consideration that a business with an updated client list is of much higher value than one with only reports of sales volumes.
Sales System Implementation Example:
Situation: Pedro is the owner of a small mechanical workshop. He does not have a billing system or control of clients and records, the clients that Pedro intakes are normally his habitual clients and very few random customers.
Solution: Implementing a system such as Quickbooks relatively low in cost and easy to use could be the solution for invoicing and also help to create a customer list. At the same time, a database can be designed in a simple and basic way in Microsoft Access, which is normally already part of the programs that any computer, to create a system that helps with the registration of customers, cross sales and resales, With these two tools fully functioning, a rewards system can be created to limit the use of other mechanics in the regular maintenance services for the vehicles of our customers.
3 Normal Problems:
1. Pedro's client, Bob, needs an oil change but Pedro is too far and is not available at the time which is convenient for the customer. Due to an oil change not being a service of severity, Bob visits another local mechanical shop to get his oil change. Pedro just opened the door to potentially lose Bob to the mechanic who has an organized booking system for walk ins as well as his reoccurring appointments.
2. Pedro noticed a decrease in production of services due to not organizing his clients or his availability. He knows he could pay for a system to help him keep track of his sale records and clients but he thinks he does not have the solvency to pay a maintenance system in addition to not being a computer expert.
3. An agent of the Department of Fees and Taxes appears at the workshop, and asks Pedro for is records in sales but Pedro does not have any other than relying on his memory. Pedro just opened the possibility of a tax recalculation by an agent of the Department of Fees and Taxes.
2. Pedro noticed a decrease in production of services due to not organizing his clients or his availability. He knows he could pay for a system to help him keep track of his sale records and clients but he thinks he does not have the solvency to pay a maintenance system in addition to not being a computer expert.
3. An agent of the Department of Fees and Taxes appears at the workshop, and asks Pedro for is records in sales but Pedro does not have any other than relying on his memory. Pedro just opened the possibility of a tax recalculation by an agent of the Department of Fees and Taxes.
SERVICES
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Image DesignWebsites, Logos
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Crossing Sales SystemsDatabase
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Sales Projects DevelopmentPlans...
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Clients Data Base CreationQuickbooks implementation, Access Database Design
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Rewards SystemsFree analysis
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